Cross-Functional Teams - Project Teams
Where a company is traditionally organised into functions such as engineering, manufacturing and sales, then the efforts to optimise each function separately can result in sub-optimization of the whole. For example, efforts to meet a design cost target may later result in much greater manufacturing costs.
Thus major problems can arise between functions which also lead to conflict if each function has different goals it is trying to achieve.
In this situation, cross-functional teams may be set up to resolve the conflict and eliminate the problem. Team members should receive appropriate training in the quality tools.
Cross-Functional teams are sometimes called Project Teams.
The quality tools and techniques are taught in Walker Associates' Quality Improvement Team Workshop and the Seven Management Tools Workshop.