5S
Affinity Diagrams
Brainstorming
British Quality Foundation
Continuous Improvement
Control Charts
Cross-Functional Teams - Project Teams
Decision Making
Deming
Facilitation - Internal Consultants
Innovation
Kaizen
Lean
Lean Sigma
Matrix Diagrams
Michelin Excellence Award
Mission Statement
NSQT - National Society for Quality through Teamwork
Organizational Values
PDSA - Plan, Do, Study, Act
Performance Development
Planning
Policy Deployment
Problem Solving
Process Decision Programme Chart (PDPC)
Process Management
Project Management
Quality Cost And Supply Management
Relations Diagram
Seven Management Tools
Seven Q.C. Tools
Six Sigma
Standardise, Do, Check, Act (SDCA)
Statistical Process Control (SPC)
Systematic Diagrams
Team Building
Total Quality (TQM)
Trainer Training
Visioning
Affinity Diagrams
Brainstorming
British Quality Foundation
Continuous Improvement
Control Charts
Cross-Functional Teams - Project Teams
Decision Making
Deming
Facilitation - Internal Consultants
Innovation
Kaizen
Lean
Lean Sigma
Matrix Diagrams
Michelin Excellence Award
Mission Statement
NSQT - National Society for Quality through Teamwork
Organizational Values
PDSA - Plan, Do, Study, Act
Performance Development
Planning
Policy Deployment
Problem Solving
Process Decision Programme Chart (PDPC)
Process Management
Project Management
Quality Cost And Supply Management
Relations Diagram
Seven Management Tools
Seven Q.C. Tools
Six Sigma
Standardise, Do, Check, Act (SDCA)
Statistical Process Control (SPC)
Systematic Diagrams
Team Building
Total Quality (TQM)
Trainer Training
Visioning
Walker Associates,
71 Hartwell Road,
Hanslope,
Milton Keynes,
MK19 7BY, England.
Tel:+44 (0)1908 510593
Fax:+44 (0)8700 516263
71 Hartwell Road,
Hanslope,
Milton Keynes,
MK19 7BY, England.
Tel:+44 (0)1908 510593
Fax:+44 (0)8700 516263
The contents of these pages are Copyright (c) 2006-2009 Walker Associates. All Rights Reserved.
Process Management
Process Management, or Business Process Management as it is also called, provides an approach to understanding key business processes and how they may be improved.
First, process flow charts are developed to show how important outputs are delivered, and at this stage immediate improvements may become apparent. Next, non-value added steps may be identified for elimination, while rework loops and areas where defects are generated can be identified for problem solving activity.
Control Charts may then be used to monitor both results and process measures so that trends are identified, variation reduced and problems are prevented.
Walker Associates provides training in Business Process Management.
Process Management, or Business Process Management as it is also called, provides an approach to understanding key business processes and how they may be improved.
First, process flow charts are developed to show how important outputs are delivered, and at this stage immediate improvements may become apparent. Next, non-value added steps may be identified for elimination, while rework loops and areas where defects are generated can be identified for problem solving activity.
Control Charts may then be used to monitor both results and process measures so that trends are identified, variation reduced and problems are prevented.
Walker Associates provides training in Business Process Management.