Team Building
Team Building has particular importance for Quality Improvement because it supports many of the key Quality principles.
Because products and services are produced by processes that involve many people, it is the way that people work together rather than individually that provides the key to business performance. Co-operation within teams, between teams and throughout the organization is a priority, so that a blame culture with a "them and us" attitude can be abolished.
Working as a member of a high performance team that receives recognition for its results is also a rewarding and motivating experience for team members.
Walker Associates provides team training for both improvement teams and senior management teams.