5S
Affinity Diagrams
Brainstorming
British Quality Foundation
Continuous Improvement
Control Charts
Cross-Functional Teams - Project Teams
Decision Making
Deming
Facilitation - Internal Consultants
Innovation
Kaizen
Lean
Lean Sigma
Matrix Diagrams
Michelin Excellence Award
Mission Statement
NSQT - National Society for Quality through Teamwork
Organizational Values
PDSA - Plan, Do, Study, Act
Performance Development
Planning
Policy Deployment
Problem Solving
Process Decision Programme Chart (PDPC)
Process Management
Project Management
Quality Cost And Supply Management
Relations Diagram
Seven Management Tools
Seven Q.C. Tools
Six Sigma
Standardise, Do, Check, Act (SDCA)
Statistical Process Control (SPC)
Systematic Diagrams
Team Building
Total Quality (TQM)
Trainer Training
Visioning
Affinity Diagrams
Brainstorming
British Quality Foundation
Continuous Improvement
Control Charts
Cross-Functional Teams - Project Teams
Decision Making
Deming
Facilitation - Internal Consultants
Innovation
Kaizen
Lean
Lean Sigma
Matrix Diagrams
Michelin Excellence Award
Mission Statement
NSQT - National Society for Quality through Teamwork
Organizational Values
PDSA - Plan, Do, Study, Act
Performance Development
Planning
Policy Deployment
Problem Solving
Process Decision Programme Chart (PDPC)
Process Management
Project Management
Quality Cost And Supply Management
Relations Diagram
Seven Management Tools
Seven Q.C. Tools
Six Sigma
Standardise, Do, Check, Act (SDCA)
Statistical Process Control (SPC)
Systematic Diagrams
Team Building
Total Quality (TQM)
Trainer Training
Visioning
Walker Associates,
71 Hartwell Road,
Hanslope,
Milton Keynes,
MK19 7BY, England.
Tel:+44 (0)1908 510593
Fax:+44 (0)8700 516263
71 Hartwell Road,
Hanslope,
Milton Keynes,
MK19 7BY, England.
Tel:+44 (0)1908 510593
Fax:+44 (0)8700 516263
The contents of these pages are Copyright (c) 2006-2009 Walker Associates. All Rights Reserved.
Training Courses
Training Programmes and Staff Development
Below are summaries of training programmes we offer. Please contact us for further details.
QUALITY TOOLS AND TECHNIQUES
Problem Solving with the seven QC Tools
Teaches the Seven Q.C. Tools and Problem Solving process.
Advanced Problem Solving
Provides a refresher, plus a more in-depth look for participants familiar with the 7 Q.C. Tools.
Seven Management Tools
Teaches the use of the Seven Management Tools and PDSA in Continuous Improvement.
Business Process Management
Applies the disciplines of process management to drive improvements in business and administration processes.
Using Statistical Process Control to Improve Decision Making
Teaches a simple and practical approach to the use of SPC in both manufacturing and business areas.
Six Sigma
Provides training in the use of key improvement tools and in the DMAIC process used to provide a structured framework within which the quality tools are used. May be taught at Yellow Belt, Green Belt or Black Belt level
PEOPLE DEVELOPMENT
Building a Problem Solving Team
Develops the leadership skills for leaders of cross-functional and voluntary teams.
Facilitation Skills Workshop
Develops Internal Consultants and facilitators.
Performance Development
Replaces traditional appraisal schemes with a developmental approach and focus on business results consistent with a Continuous Improvement programme.
Principles of Group Instruction
Workshop to help new Trainers learn how to develop and deliver training programmes. It can support the delivery of our training programmes by your staff.
Effective Team Building
Develops team building and leadership skills, with a focus on driving business improvement.
Training Programmes and Staff Development
Below are summaries of training programmes we offer. Please contact us for further details.
QUALITY TOOLS AND TECHNIQUES
Problem Solving with the seven QC Tools
Teaches the Seven Q.C. Tools and Problem Solving process.
Advanced Problem Solving
Provides a refresher, plus a more in-depth look for participants familiar with the 7 Q.C. Tools.
Seven Management Tools
Teaches the use of the Seven Management Tools and PDSA in Continuous Improvement.
Business Process Management
Applies the disciplines of process management to drive improvements in business and administration processes.
Using Statistical Process Control to Improve Decision Making
Teaches a simple and practical approach to the use of SPC in both manufacturing and business areas.
Six Sigma
Provides training in the use of key improvement tools and in the DMAIC process used to provide a structured framework within which the quality tools are used. May be taught at Yellow Belt, Green Belt or Black Belt level
PEOPLE DEVELOPMENT
Building a Problem Solving Team
Develops the leadership skills for leaders of cross-functional and voluntary teams.
Facilitation Skills Workshop
Develops Internal Consultants and facilitators.
Performance Development
Replaces traditional appraisal schemes with a developmental approach and focus on business results consistent with a Continuous Improvement programme.
Principles of Group Instruction
Workshop to help new Trainers learn how to develop and deliver training programmes. It can support the delivery of our training programmes by your staff.
Effective Team Building
Develops team building and leadership skills, with a focus on driving business improvement.